Refund Policy
At PEBL, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a refund within 5-6 days of receiving the product. Whether the issue concerns product quality or any other concern, we are committed to ensuring a seamless experience for our customers.
To initiate a refund or return request, please contact our customer support team at contact@peblpure.com with your order details.
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Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund request.
If approved, the refund will be processed to your original payment method within 5-6 business days.
Please note that banks or credit card companies may take additional time to process and reflect the refund in your account.
If more than 7 business days have passed since your refund approval and you haven’t received the amount, please reach out to us at contact@peblpure.com or visit our website at www.peblwater.com for assistance.
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